We collect only what we need to produce your content and keep your account secure. No hidden tracking, no selling of personal details.
When you reach out through our contact form, we receive your name, email address, phone number, and the message you send. If we work together on a project, we may also collect brand assets, location details for shoots, and content preferences you share with us. This information is used only to respond to your inquiry, plan production, and deliver the services you request.
We use your contact details to communicate about your project, send invoices or project updates, and provide customer support. With your consent, we may send occasional updates about our studio services. We do not use your data for automated decision-making or profiling, and we never sell or rent your personal information to third parties.
Our website uses basic cookies to remember your preferences and to understand how visitors interact with our pages. We use privacy-friendly analytics to see which content is most useful, so we can improve our site. These tools collect anonymized data like browser type, device category, and pages visited. You can disable cookies in your browser settings, though some parts of the site may not function as smoothly.
We share your information only with trusted service providers who help us run our business: website hosting, email delivery, and project management tools. These processors are bound by confidentiality agreements and are only allowed to use your data to perform services on our behalf. We do not share your data with advertisers, data brokers, or any other external parties.
We retain your contact information and project correspondence for as long as needed to provide our services and comply with legal obligations. If you have not worked with us for over 24 months, we delete your personal data from our active systems. You can request earlier deletion at any time by contacting us using the details below.
You have the right to request a copy of the personal data we hold about you, ask for corrections if anything is inaccurate, and request deletion of your data. You may also withdraw consent for marketing communications at any time. To exercise any of these rights, email us at info@activespacemedia.com or call +91 057 8193474. We respond to all verified requests within 30 days.
If you have questions about this policy or want to make a privacy request, contact our team at ActiveSpace Media, 27, UrmilaGunj, Jammu - 311551. You can reach us by phone at +91 057 8193474 or email info@activespacemedia.com. We are happy to clarify how your data is handled.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with a revised date. We encourage you to review this page periodically. Significant changes will be communicated through our website or by email if we have your contact details.